Go to Mother Jones to read "How Democrats Ruined the Iowa Caucuses By Thinking Like Management Consultants"
QUOTE FROM THE ARTICLE:
""On Twitter, University of Michigan tech and media scholar Justin Joque, who is writing a book on the role of algorithms and statistics in late capitalism, pinned the Iowa disaster on consultants usurping processes that trained workers once ran.
“We are seeing over and over the replacement of people who know how organizations, bureaucracies and systems function with poorly designed and specified ‘apps’ that continually fail,” Joque tweeted. People in charge, as Joque put it, increasingly believe that “local institutional knowledge and labor can be easily replaced with consultants,” because “bosses have deluded themselves into thinking that they can go it alone without the workers who are constantly fixing, patching and maintaining these complex systems.”"